flexsteel recliner problems

He then ordered a new motor which took another week. Review #1749550 is a subjective opinion of poster. I traded in a 2000 Fleetwood which had the same seats without a crack/peel and with 15000 more miles on it. The reclining handle may be used to assist the closing, but be sure to initiate the first two to three inches of closing with the downward pressure of your feet. No comment from Flexsteel. Buyer beware. It should provide better durability than fabrics coded as Medium Duty. Review #1648929 is a subjective opinion of poster. Can I find your furniture on other websites? Please refer to our Flexsteel Power Reclining Operating Instructions. Can I get leather touch-up kits for my Flexsteel leather furniture? Visit our sister company, Home Styles, for convenient shipping options and the latest in home furniture including kitchen, sunroom and outdoor collections. Visit Find Flexsteel for information on retailers nearest to you. Visit Find Flexsteel for information on retailers nearest to you. Evenly clean the entire panel in a seam-to-seam fashion. Eric from Lombard, IL. Can I cancel an order for a custom-order item? User's recommendation: Love the chair, just concerned about the USB. What if I don't see the exact furniture size, configuration, or material I need? It’s interesting. We just built a new home and will look to a different manufacturer for all of our new sofas. The back is separated from the seat!! "Flexsteel has the best quality of furniture that I have ever owned!" I called in and SCREAMED and CURSED at the customer service rep I spoke with because I didn't get the answers I wanted. I need to purchase upholstery to match my Flexsteel furniture for a repair or for accent pieces. Consumers are being ripped off, steeling their hard earned money!!!! The chair had not been used much (I am out of the country for 6 months annually too). When cleaning a spill, blot immediately to remove spilled material. I tried the chair and had to do the same. This is exaclty what my couch looked like when it was delivered. I’ve had the same problem the power works intermittently. Had repairman that the furniture store where purchased come out. Be the first to know about new product and trends. The motor on the second recliner went out two weeks later. Flexsteel reclining mechanisms require no maintenance and will last the lifetime of the furniture! I'm looking for a specific fabric/leather for my piece of furniture; where can I find it?

We usually require 10 to 12 weeks to complete and ship your custom-order delivery. Mine hasn’t held up either !! I had a recliner for 6 mos and the color was coming off of the arms already. Do not saturate. They do not live up to the lifetime warranty as they post. Both couches at the same time, isn't this a defect.

For any of our Flexsteel leather furniture, leather touch-up kits are available through Uniters North America. This excess fiber forms small balls or “pills” on the fabric.

Zippered covers should not be removed and dry-cleaned.To prevent overall soiling, frequent vacuuming or light brushing with a non-metallic, soft-bristle brush to remove dust and grime is recommended. Can I order a slipcover for an existing Flexsteel piece? We don’t ship directly to customers, so please contact your local Flexsteel retailer for details. How do I know if a necessary repair is covered by the Flexsteel warranty? We recommend that you work with a local Flexsteel furniture retailer to see the full range of upholstery colors and options available. Our furniture comes from all across the United States and the world. It is primarily decorative and should be given more care and respect than fabrics coded as Heavy Duty, Medium Duty, or Light Duty. Does Flexsteel furniture use fire-retardant chemicals in its foam? Apparently they only talk to dealers. HHH – This fabric is rated HEAVY DUTY and is suitable for normal use; by an active family with children. My mom purchased a Flexsteel recliner a little over 2 months ago and now has back pain. Retailer not Flexsteel will make it right. I always wanted flex steel furniture , What a joke, Original review posted by user Sep 09, 2019. i paid 800 dollars for this horrible recliner it push your back lumbar up when putting it down . My husband and I are only ones who sit on this furniture.

We carefully consider each element that goes into our furniture. Lazy boy we should have never left y’all. You can get in touch by visiting Find Flexsteel for information on retailers nearest to you. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I owned a leather Broyhill set for 20+ years. After reaching out to the store I used to purchase I received the following response from FlexSteel. Please contact your retailer for delivery status updates. Also, all our finishes are lead free. Pilling is characteristic of many fabrics and is caused by excess fiber coming off the fabric surface. I am a retailer; how do I get Flexsteel product in my store? Where can I find out about Flexsteel furniture events? Do you offer services for interior designers? Descriptions of these codes are listed below.

This feature allows you to view our entire in-line offering and save some of your favorites. They took no responsibility for the defects.

I attempted to contact Flexsteel and was told they do not take calls directly from consumers and we have to go to the retail store that we purchased the product. All fabric samples are coded with a one of four wearability codes: HHH, MMM, LLL, or DDD. I have had my recliner since March 2019 & it is very uncomfortable. We bought a Flexsteel double power touch pad recliner about 5 years ago. They meet or exceed standards concerning: breaking;and tearing strength; resistance to yarn slippage; resistance to change in appearance, hand and character; fabric shrinking; crocking; and staining and color fastness to light, water, and gas fumes. Can I buy furniture directly from Flexsteel? Sorry; we do not produce slipcovers for Flexsteel furniture. Not good quality anymore and poor customer service. I'd like to locate a particular piece of Flexsteel furniture before I buy it.

Sorry; we don’t offer re-upholstery services. On March 6th the first motor went out and the recliner would not recline. Flexsteel Industries Recliner reviews: Safety. To order, please visit unitersna.com or call 1.800.234.8986. Visit Find Flexsteel for information on retailers nearest to you. What is the standard delivery window for custom-order furniture? Review #1213412 is a subjective opinion of poster. You’ll find our namesake Blue Steel Spring at the core of our upholstered seating. It's impossible to contact Flexsteel directly. Plug back in and sometimes it will start working and sometimes I have to leave it unplugged overnight. i recently purchased a saford recliner flexsteel made. Review #1327786 is a subjective opinion of poster. Visit Find Flexsteel for information on retailers nearest to you. I plugged my IPhone in to charge my phone and I woke up with a burn in the chair where the charger was at. Poor design.

Rights Reserved, You Are About to Contact PissedConsumer.com. I bought 2 flex steel recliners also they are junk also. Review #1468131 is a subjective opinion of poster. Can I buy furniture directly from Flexsteel? We create comfort from consistency.In our factories, every small step matters. New motor worked for a little while but now it gets stuck most of the time if I put it in recline position. Can you quote selling prices? Note: These codes do not by themselves constitute a guarantee of durability for a specified period of time; however, the fabric has been tested and meets the Upholstery Fabric Industry Performance Standards approved by the American Society of Testing and Materials (ASTM D13-73-12). Selling prices are determined by individual Flexsteel furniture retailers. Why is there no dust cover under Flexsteel furniture? I purchased both a big boy flexsteel recliner and a leather flexsteel sofa. Said it was probably not sealed correctly from the manufacturer and they offered to ‘recolor’ it. Using the handle to initiate the closure of the footrest will result in damage to the reclining mechanism. Can Flexsteel reclining mechanisms be serviced or replaced? they took it back to the store and the wood in it had slipped out and now they brought it back and it's as bad as ever.

W – Spot clean only with water based shampoo or foam upholstery cleaner. Review #1943527 is a subjective opinion of poster. The best treatment is to simply shave the fabric with a battery-operated furniture or sweater shaver to remove the pills and restore the look of the fabric surface.

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